BI innovation
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When most people think “analytical application” they think “classic BI” or “predictive modeling.” That’s no longer accurate. The very nature of analytical applications is changing. Text analytics brings unstructured information into the equation. Visualization changes the way that we look at data and information. The reality is that companies are starting to build applications that
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Sid Banerjee, CEO of Clarabridge, told me about Clarabridge’s recently announced partnership with CallMiner. It is a marriage of text analytics with speech analytics, and hence it should attract the attention of the big call center users. In fact, it should interest every business that makes extensive use of telephony. Working together, these technologies provide
Fern Halper's data makes the world go 'round 