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I was at the EMC writer’s conference this past Friday, speaking on Text Analytics and ECM. The idea behind the conference is very cool. EMC brings together writers and bloggers, from all over the world, to discuss topics relevant to content management. All of the sessions were great. We discussed Cloud, Web 2.0, Sharepoint, Text…
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I just got back from the Text Analytics Summit and it was a very good conference. I’ve been attending the Summit for the last three years and it has gotten better every year. This year, it seemed like there were a lot more end users and the conference had more of a business oriented approach…
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Several weeks ago, in preparation for the Text Analytics Summit, I deployed a short survey about the state of text analytics. I supplemented the end-user survey with vendor interviews. Here are some of the end-user findings. First, a few words about the survey itself and who responded to the survey. I wanted to make the…
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I recently had the opportunity to speak with Richard Turner, VP of Marketing, at Content Analyst. Content Analyst was originally part of SAIC and spun out about 5 years ago. The company provides content management, eDiscovery, and content workflow solutions to its clients – primarily as an OEM solutions. The tool set is called…
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Attensity Corporation announced today that it is joining forces with two other text analytics/information management companies, Living e and Empolis, to form a new company called Attensity Group focused on creating business user applications on top of sophisticated data and semantic analytics technology. According to Michelle de Haaff, CMO, the new combined company has software…
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I attended the IBM Business Analytics and Optimization (BAO) briefing yesterday at the IBM Research facility in Hawthorne, NY. At the meeting, IBM executives from Software, Global Business Services, and Research (yes, Research) announced its new consulting organization, which will be led by Fred Balboni. The initiative includes 4000 GBS consultants working together with the…
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Can people learn to innovate? It may depend on how you define innovation. When most people think of innovation, they think invention – like developing a post-it note. But, innovation can be something different. Innovation can be as simple as using something old in a new way or as complex as inventing something… well really…
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I’ve recently noticed a small buzz building about the notion of “real time” text analytics. In fact, I’ve come across several vendors talking about it in relation to customer experience and financial trading. The idea is that these companies analyze a lot of unstructured data quickly and provide real time information to the people who…
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I was at a Verizon Wireless store late last month. My mission was to enable my blackberry phone to receive emails while I was in the Bahamas. I had already spent about a half hour on the phone with a Verizon wireless customer service representative who told me that: My Subscriber Identity Module (SIM)…
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Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured…
Fern Halper's data makes the world go 'round 