Hurwitz & Associates
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Last Friday, SAS announced that it was partnering with Teradata and Elder Research Inc. (a data mining consultancy) to open a Business Analytics Innovation Centre. According to the press release, “ Recognising the growing need and challenges businesses face driving operational analytics across enterprises, SAS and Teradata are planning to establish a centralised “think tank”
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Over the past few days, I got a chance to speak to two different companies in the business analytics space about data in the cloud. One was a SaaS provider, the other an enterprise software vendor. Two vendors, two different stories that illustrate the jury is still very much out regarding how end users feel
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I’ve recently noticed a small buzz building about the notion of “real time” text analytics. In fact, I’ve come across several vendors talking about it in relation to customer experience and financial trading. The idea is that these companies analyze a lot of unstructured data quickly and provide real time information to the people who
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Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured
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I’m a big fan of data visualization because it really helps people understand information. You can certainly derive a lot of insight from a report, but sometimes it helps to look at data in a different way. Dashboards are one way to get information to people in an easily digestible format. However, in order for
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I recently had an interesting conversation about business intelligence and operational BI with Steve Mauss, President and COO of Knowledge Relay. Knowledge Relay was founded in 1984 and has its roots in project management software for the aerospace/defense and government verticals. Over the years, it has expanded its reach to support other industries such as
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Sales are a critical component of what makes a company tick and metrics that measure sales performance are used by many organizations. Some companies track sales by category and examine pipeline metrics, sales metrics and win loss ratios. However, while companies may have metrics in place, this doesn’t mean that they are tracking the right
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I recently had the opportunity to speak with Jeff Caitlin, CEO of Lexalytics Ltd. about the Lexalytics/Infonic merger. Although the merger occurred several months ago, it was actually good timing, because Jeff could explain a bit more about what is happening with newly merged company, what the products look like, where the company is heading
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I recently had the opportunity to speak with Michael DeNitto and Mark Budreski from MarketSight about enhancements to the MarketSight platform and future plans. MarketSight is a web-based survey analysis tool. I use it as part of my own toolkit at Hurwitz & Associates. While I am a fairly sophisticated data analyst, what is nice
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Over the past several weeks, I’ve been briefed by a number of text analytics vendors and companies in partnership with text analytics vendors about syndicated services that make use of text analytics. Of course, syndicated services such as brand monitoring and news services that make use this technology to some degree have been around for
Fern Halper's data makes the world go 'round 