SAS and the Business Analytics Innovation Centre

Last Friday, SAS announced that it was partnering with Teradata and Elder Research Inc. (a data mining consultancy) to open a Business Analytics Innovation Centre.  According to the press release, “ Recognising the growing need and challenges businesses face driving operational analytics across enterprises, SAS and Teradata are planning to establish a centralised “think tank” … Continue reading SAS and the Business Analytics Innovation Centre

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Security and Reliability of Data in the Cloud

Over the past few days, I got a chance to speak to two different companies in the business analytics space about data in the cloud.  One was a SaaS provider, the other an enterprise software vendor.  Two vendors, two different stories that illustrate the jury is still very much out regarding how end users feel … Continue reading Security and Reliability of Data in the Cloud

Real Time Text Analytics

I’ve recently noticed a small buzz building about the notion of “real time” text analytics.  In fact, I’ve come across several vendors talking about it in relation to customer experience and financial trading.  The idea is that these companies analyze a lot of  unstructured data quickly and provide real time  information to the people who … Continue reading Real Time Text Analytics

Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured … Continue reading Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

Data visualization and the dynamic dashboard

 I’m a big fan of data visualization because it really helps people understand information.  You can certainly derive a lot of insight from a report, but sometimes it helps to look at data in a different way.  Dashboards are one way to get information to people in an easily digestible format.  However, in order for … Continue reading Data visualization and the dynamic dashboard

Practical Operational BI

I recently had an interesting conversation about business intelligence and operational BI with Steve Mauss, President and COO of Knowledge Relay.  Knowledge Relay was founded in 1984 and has its roots in project management software for the aerospace/defense and government verticals.  Over the years, it has expanded its reach to support other industries such as … Continue reading Practical Operational BI

Sales metrics that matter

Sales are a critical component of what makes a company tick and metrics that measure sales performance are used by many organizations. Some companies track sales by category and examine pipeline metrics, sales metrics and win loss ratios. However, while companies may have metrics in place, this doesn’t mean that they are tracking the right … Continue reading Sales metrics that matter

Improving Sentiment Analysis in Text Analytics – Lexalytics merges with Infonic

I recently had the opportunity to speak with Jeff Caitlin, CEO of Lexalytics Ltd. about the Lexalytics/Infonic merger. Although the merger occurred several months ago, it was actually good timing, because Jeff could explain a bit more about what is happening with newly merged company, what the products look like, where the company is heading … Continue reading Improving Sentiment Analysis in Text Analytics – Lexalytics merges with Infonic

MarketSight 7.0 – Survey Analysis Made Simple

I recently had the opportunity to speak with Michael DeNitto and Mark Budreski from MarketSight about enhancements to the MarketSight platform and future plans.  MarketSight is a web-based survey analysis tool.  I use it as part of my own toolkit at Hurwitz & Associates. While I am a fairly sophisticated data analyst, what is nice … Continue reading MarketSight 7.0 – Survey Analysis Made Simple

Syndicating Text Analytics

Over the past several weeks, I’ve been briefed by a number of text analytics vendors and companies in partnership with text analytics vendors about syndicated services that make use of text analytics. Of course, syndicated services such as brand monitoring and news services that make use this technology to some degree have been around for … Continue reading Syndicating Text Analytics