IBM
-
Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured
-
I was at the IBM software analyst meeting this past week and got the opportunity to hear about IBM’s impressive new initiative called Smarter Planet. This is big, bold stuff; perhaps even bigger than the company’s eBusiness initiative. The idea behind the effort is to use technology to make the world smarter. What does this
-
Late last summer, Hurwitz & Associates published a report on Text Analytics. As part of the report we surveyed companies that had deployed the technology, were planning to deploy the technology, or had no plans to deploy text analytics. We asked companies planning to deploy text analytics solutions whether they planned to integrate it with
Fern Halper's data makes the world go 'round 