Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured … Continue reading Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

IBM and the Smarter Planet

I was at the IBM software analyst meeting this past week and got the opportunity to hear about IBM's impressive new initiative called Smarter Planet.  This is big, bold stuff; perhaps even bigger than the company's eBusiness initiative.   The idea behind the effort is to use technology to make the world smarter. What does this … Continue reading IBM and the Smarter Planet

Text Analytics Meets Enterprise Content Management

Late last summer, Hurwitz & Associates published a report on Text Analytics.  As part of the report we surveyed companies that had deployed the technology, were planning to deploy the technology, or had no plans to deploy text analytics.  We asked companies planning to deploy text analytics solutions whether they planned to integrate it with … Continue reading Text Analytics Meets Enterprise Content Management