IBM made a number of announcements last week at IOD regarding new products/offerings to help companies analyze content. One was Cognos Content Analytics, which enables organizations to analyze unstructured data alongside structured data. It also…
Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we…
When I first started to research the text analytics industry about three years ago, people didn’t understand why I was so interested in this nascent marketplace. I had always anticipated how important it…