A different spin on analyzing content – Infosphere Content Assessment

IBM made a number of announcements last week at IOD regarding new products/offerings to help companies analyze content.  One was Cognos Content Analytics, which enables organizations to analyze unstructured data alongside structured data.  It also looks like IBM may be releasing a “voice of the customer” type service to help companies understand what is being … Continue reading A different spin on analyzing content – Infosphere Content Assessment

Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we end up in this mess?” often cannot be answered using structured data alone. However, there is a lot of unstructured … Continue reading Text Analytics meets Enterprise Content Management ‘Round 2– IBM Content Analyzer

What’s Next For Text Analytics?

     When I first started to research the text analytics industry about three years ago, people didn’t understand why I was so interested in this nascent marketplace.  I had always anticipated how important it would be.  I remember working at Bell Laboratories, in the 1980s, analyzing structured data using advanced data mining techniques, trying … Continue reading What’s Next For Text Analytics?