Voice of the Customer
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Several weeks ago, in preparation for the Text Analytics Summit, I deployed a short survey about the state of text analytics. I supplemented the end-user survey with vendor interviews. Here are some of the end-user findings. First, a few words about the survey itself and who responded to the survey. I wanted to make the
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I’ve been writing a lot about text analytics because I think it is a critical technology for deriving insight from unstructured data. Late last summer, Hurwitz & Associates published a report on Text Analytics. As part of our research, we surveyed companies that had deployed this technology, were planning to deploy the technology, or had
Fern Halper's data makes the world go 'round 