I was at the EMC writer’s conference this past Friday, speaking on Text Analytics and ECM. The idea behind the conference is very cool. EMC brings together writers and bloggers, from all over the world,…
I just got back from the Text Analytics Summit and it was a very good conference. I’ve been attending the Summit for the last three years and it has gotten better every year. This year,…
Several weeks ago, in preparation for the Text Analytics Summit, I deployed a short survey about the state of text analytics. I supplemented the end-user survey with vendor interviews. Here are some of the end-user…
I recently had the opportunity to speak with Richard Turner, VP of Marketing, at Content Analyst. Content Analyst was originally part of SAIC and spun out about 5 years ago. The company provides content…
Attensity Corporation announced today that it is joining forces with two other text analytics/information management companies, Living e and Empolis, to form a new company called Attensity Group focused on creating business user applications on…
I attended the IBM Business Analytics and Optimization (BAO) briefing yesterday at the IBM Research facility in Hawthorne, NY. At the meeting, IBM executives from Software, Global Business Services, and Research (yes, Research) announced its…
Can people learn to innovate? It may depend on how you define innovation. When most people think of innovation, they think invention – like developing a post-it note. But, innovation can be something different. Innovation…
I’ve recently noticed a small buzz building about the notion of “real time” text analytics. In fact, I’ve come across several vendors talking about it in relation to customer experience and financial trading. The idea…
I was at a Verizon Wireless store late last month. My mission was to enable my blackberry phone to receive emails while I was in the Bahamas. I had already spent about a half hour…
Why? How? These are key questions that business people ask a lot. Questions such as, “Why did our customer retention rate plummet?” or “How come our product quality has declined?” or even “How did we…