Business Intelligence

  • I attended the IBM Business Analytics and Optimization (BAO) briefing yesterday at the IBM Research facility in Hawthorne, NY.   At the meeting, IBM executives from Software, Global Business Services, and Research (yes, Research) announced its new consulting organization, which will be led by Fred Balboni.   The initiative includes 4000 GBS consultants working together with the

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  • Real Time Text Analytics

    I’ve recently noticed a small buzz building about the notion of “real time” text analytics.  In fact, I’ve come across several vendors talking about it in relation to customer experience and financial trading.  The idea is that these companies analyze a lot of  unstructured data quickly and provide real time  information to the people who

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  •  I’m a big fan of data visualization because it really helps people understand information.  You can certainly derive a lot of insight from a report, but sometimes it helps to look at data in a different way.  Dashboards are one way to get information to people in an easily digestible format.  However, in order for

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  • Practical Operational BI

    I recently had an interesting conversation about business intelligence and operational BI with Steve Mauss, President and COO of Knowledge Relay.  Knowledge Relay was founded in 1984 and has its roots in project management software for the aerospace/defense and government verticals.  Over the years, it has expanded its reach to support other industries such as

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  • Sales metrics that matter

    Sales are a critical component of what makes a company tick and metrics that measure sales performance are used by many organizations. Some companies track sales by category and examine pipeline metrics, sales metrics and win loss ratios. However, while companies may have metrics in place, this doesn’t mean that they are tracking the right

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  • IBM and the Smarter Planet

    I was at the IBM software analyst meeting this past week and got the opportunity to hear about IBM’s impressive new initiative called Smarter Planet.  This is big, bold stuff; perhaps even bigger than the company’s eBusiness initiative.   The idea behind the effort is to use technology to make the world smarter. What does this

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  • Collaborative BI is a trend that is beginning to gain momentum.  The idea behind it is to make it easier for people in a company (or even outside of the company) to work together to analyze data and share analysis.   There are several ways to accomplish this goal – from the simple to more complex.. 

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  • I had the opportunity last week to learn more about Leximancer, a text analytics company with its roots in Australia. Leximancer recently moved some of its operations to the U.S. and I had a very interesting conversation with CEO Neil Hartley about the company. Leximancer was founded in 2005. Its technology is based on seven

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  • I recently had the opportunity to speak with Michael DeNitto and Mark Budreski from MarketSight about enhancements to the MarketSight platform and future plans.  MarketSight is a web-based survey analysis tool.  I use it as part of my own toolkit at Hurwitz & Associates. While I am a fairly sophisticated data analyst, what is nice

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  • Several weeks ago, Hurwitz & Associates deployed a short survey entitled, “Four questions about innovations in analysis”.  Well, the results and they are quite interesting!   THE SURVEY   First, a few words about the survey itself and who responded to the survey.   We wanted to make the survey short and sweet.  We were

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