I just started writing a blog for AllAnalytics, focusing on advanced analytics. My first posting outlines five use cases for text analytics. These include voice of the customer, fraud, warranty analysis, lead generation, and customer service routing. Check it out. Of course there are many more use cases for text analytics. On the horizontal solutions… Continue reading Five reasons to use text analytics
Tag: SaaS
Top of Mind – Data in the Cloud
I attended Cloud Camp Boston yesterday. It was a great meeting with some good discussions. Several hundred people attended. What struck me about the general session (when all attendees were present) was that there was a lot of interest around data in the cloud. For example, during the “unpanel” (where people become panelists in real… Continue reading Top of Mind – Data in the Cloud
Analyzing Data in the Cloud
I had an interesting chat with Roman Stanek, CEO of Good Data last week about the debate over data security and reliability in the cloud. For those of you who are not familiar with Good Data, it provides a collaborative business analytics platform as a SaaS offering. The upshot of the discussion was something like… Continue reading Analyzing Data in the Cloud
Collaborative BI and Good Data
Collaborative BI is a trend that is beginning to gain momentum. The idea behind it is to make it easier for people in a company (or even outside of the company) to work together to analyze data and share analysis. There are several ways to accomplish this goal – from the simple to more complex.. … Continue reading Collaborative BI and Good Data
Hear My Voice!
I’ve been writing a lot about text analytics because I think it is a critical technology for deriving insight from unstructured data. Late last summer, Hurwitz & Associates published a report on Text Analytics. As part of our research, we surveyed companies that had deployed this technology, were planning to deploy the technology, or had… Continue reading Hear My Voice!
Fern Halper's data makes the world go 'round 