Four ways to illustrate the value of predictive analytics

My new (and first!) TDWI Best Practices Report was published a few weeks ago. It is called Predictive Analytics for Business Advantage. In it, I use the results from an online survey together with some qualitative interviews to discuss the state of predictive analytics, where it is going, and some best practices to get there. You … Continue reading Four ways to illustrate the value of predictive analytics

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Three entry points for big data initiatives

The TDWI Big Data Maturity Model and Assessment is set to launch November 20th.  Krish Krishnan and I have been working on this for a while, and we’re very excited about it.  There are two parts to the Big Data Maturity Model and Assessment tool. The first is the actual TDWI Big Data Maturity Model … Continue reading Three entry points for big data initiatives

Deathtrap: Overlearning in Predictive Analytics

I am in the process of gathering survey data for the TDWI Predictive Analytics Best Practices Report.  Right now, I’m in the data analysis phase.  It turns out (not surprisingly) that one of the biggest barriers to adoption of predictive analytics is understanding how the technology works.  Education is definitely needed as more advanced forms … Continue reading Deathtrap: Overlearning in Predictive Analytics

Big Data’s Future/Big Data’s Past

I just listened to an interesting IBM Google hangout about big data called Visions of Big Data’s future.  You can watch  it here.  There were some great experts on the line including James Kobelius (IBM), Thomas Deutsch (IBM), and Ed Dumbill (Silicon Valley Data Science). The moderator, David Pittman, asked a fantastic question, “What’s taking … Continue reading Big Data’s Future/Big Data’s Past

Five Trends in Predictive Analytics

Predictive analytics, a technology that has been around for decades has gotten a lot of attention over the past few years, and for good reason.  Companies understand that looking in the rear-view mirror is not enough to remain competitive in the current economy.  Today, adoption of predictive analytics is increasing for a number of reasons … Continue reading Five Trends in Predictive Analytics

Closing the loop in customer experience management: When it doesn’t work

Last week I had the unfortunate experience of trying to deal with American Airlines regarding some travel arrangements via its Advantage help desk.  I literally spent hours on the phone trying to get to the right person.  I won’t bore you with the details of my experience, however I did want to talk about how … Continue reading Closing the loop in customer experience management: When it doesn’t work

Two Big Data Resources Worth Exploring

It’s a good day.  Our new book, Big Data for Dummies, is being released today and I’m busy working on a Big Data Analytics maturity model at TDWI with Krish Krishnan.  Krish, a faculty member at TDWI, is actually presenting some of the model at the TDWI World Conference:  Big Data Tipping Point taking place … Continue reading Two Big Data Resources Worth Exploring

3 Takeaways from the IBM Big Data Event

Last week I attended the IBM Big Data at the Speed of Business event at IBM’s Research facility in Almaden.  At this analyst event IBM announced multiple capabilities around its big data initiative including its new BLU Acceleration and IBM PureData System for Hadoop.  Additionally, new versions of Infosphere Big Insights and Infosphere Streams (for data … Continue reading 3 Takeaways from the IBM Big Data Event

Two Weeks and Counting to Big Data for Dummies

I am excited to announce I’m a co-author of Big Data for Dummies which will be released in mid-April 2013.  Here’s the synopsis from Wiley: Find the right big data solution for your business or organization Big data management is one of the major challenges facing business, industry, and not-for-profit organizations. Data sets such as … Continue reading Two Weeks and Counting to Big Data for Dummies

Five Best Practices for Text Analytics

It's been a while since I updated my blog and a lot has changed.  In January, I made the move to TDWI as Research Director for Advanced Analytics.  I'm excited to be there, although I miss Hurwitz & Associates.   One of the last projects I worked on while at Hurwitz & Associates was the … Continue reading Five Best Practices for Text Analytics